Posts

Showing posts from January, 2021

Error with Zetadocs on Sharepoint Online

Image
I was recently setting up Zetadocs on a new server (existing database) and I got this message when closing the General Settings screen. Exception of type 'Microsoft.Dynamics.Nav.Types.Exceptions.Encryption.NavEncryptionKeyNotFoundException' was thrown. I couldn't find the error anywhere in Google, hence this post.  The problem is that on a new server, the key needed to decrypt Sharepoint Online's login information will not have been installed.  To fix this, first connect to the service where Zetadocs was first installed (or is working) and open the Enrcryption Management screen. Click the "Export Encryption Key" button and save the key to a file.  You will be prompted to secure the file with a password. Once you have the file saved, copy it to the new server then go into the Encryption Management screen on its service and click "Import Encryption Key".  Enter the password for your file and the new key will be imported.